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Michh
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KEYBOARD

HP Recommended
HP Pavilion x360 Convertible Laptop PC 14-dh0038nl
Microsoft Windows 10 (64-bit)

IN THE KEYBOARD DON'T FUNCTIONT THE SHIFT BUTTOM, ONLY FOR SOME FUNCTION.

EXAMPLE SHIFT 1, 2,3 ,4

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praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi@Michh, Welcome to the HP Support Community!

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are having issues with Keyboard on  HP Pavilion X360 Convertible Laptop PC 14-Dh0038nl. Don't worry we'll work together to find a solution for you

 

        

There are two common keyboard issues that can occur during normal operation. 

The first is the Num Lock key gets accidentally pressed, turning a portion of the keyboard into a number pad. 

The other is the keyboard language gets inadvertently switched from its original language to another, resulting in some letters and numbers appearing different on the screen than how they are typed. 

  

Check the Num Lock key, Set the keyboard language, Update the BIOS and device drivers: 

If you experience is persistent with the keyboard errors, such as the keyboard frequently switching modes,  
  

try updating the notebook's BIOS and device drivers. 

  

For more information, see HP Notebook PCs - Locate and Install Updated BIOS, Drivers, and Software

  

For advanced troubleshooting on your concern: Click here 

  

For other issues within the keyboard: Click here 

     

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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