Keep getting kicked off the internet

[Rdh44939]

This is a brand new computer and it’s so slow but the biggest issue is repeatedly getting kick off the internet every time I use the computer... it’s dri me crazy help

[Riddle_Decipher]

@Rdh44939

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

With determination and perseverance to assist! 😉

I understand you need support, and I'll be glad to help you out, however, for an accurate solution I'll need more details:

• What is the product number of your device? Use this link to find it: Click here
  • (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)
• Have you attempted any steps on your own before posting on the HP Forums?
• When was the last time it worked without these issues? 
• Have you attempted a system restore?
• Did you run a hardware test on the computer using the F2 key during a restart?

Please reply with the details for further assistance.

Eager to help!

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And Have a great day Ahead!