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- Keys sometimes keep pressed

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02-21-2025 04:53 PM
Product: HP 245 G8 Notebook PC (443K2AV)
I have bought this laptop and, sometimes, especially when I'm playing video games, a key stays pressed after I release it, and I have to press it again to stop it from being activated. The keys don’t seem physically stuck, and their mechanism shouldn't be failing because the laptop is relatively new, and this happens with several (if not all) keys. This only happens with the integrated keyboard, as I connect an external one via USB and it never happens. I previously had another HP laptop with the same issue. I thought its keyboard was already faulty, but now, with a new one, the same thing happens.
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