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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎09-30-2025 04:23 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d5000 (92R67AV)
Operating System: Microsoft Windows 11

In the middle of the day today, my laptop started to disconnect and reconnect to my wifi and will not stay connected to my wifi for more than a couple of minutes. My TV and phone are both connected to the same router and have not had any issues, and I have not had any issues since I got this router three months ago. 

 

I have tried driver updates, uninstall and reinstall and many other things and nothing has fixed the issue.

4 REPLIES 4

‎09-30-2025 04:38 PM

HP Recommended

What model Wi-Fi adapter does your notebook come with?

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‎09-30-2025 05:35 PM

HP Recommended

realtek rtl8821ce 802.11ac pcie

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‎09-30-2025 06:42 PM

HP Recommended

The only suggestion I can offer would be to update the RTL8821CE Wi-Fi driver to the latest version HP currently has:

 

Realtek RTL8xxx Series Wireless LAN Drivers

 

Version:  2024.10.230.600

 

sp162860.exe

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‎10-02-2025 08:20 AM

HP Recommended

That did not fix the issue. TV and phone still working without issue on the wifi. Laptop still working without issue when using my phone hotspot.

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