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Since my laptop updated to Windows 11, it is unable to use the network adapter. we have uninstalled it, restarted and the same driver is there, but it says damaged. We tried updating drivers, but it says we have all updates.

Geek Squad was unable to help. I need to use my laptop for work. How to I fix this?

1 REPLY 1
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@Kellymarie65 

 

What is your machine ?  Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

BH
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