Laptop frequently has lag spikes on stable network

[darkluke2]

I frequently get lag spikes while I'm on the web or playing a game. My network is very stable and none of my family members experience this network failure. I tried troubleshooting with the HP support app but it said that everything was alright. I uninstalled the network drivers and reinstalled them but the problem still occurred after doing so. This problem has always been here since I initially got the laptop. The network adapter is a Realtek RTL8821CE 802.11ac PCle Adapter. Also, I am using a wireless network.

[Riddle_Decipher]

@darkluke2 Have you attempted to update the WiFi drivers using the HP Support Assistant?

If you've tried and yet, could not get any update from HPSA, you could access this link to get some latest drivers: Click here

Please also try below step to see it will improve the issue:

1. Open Device Manager  

2. Open Network adapters  

3. Locate and right-click the Wi-Fi Adapter and then left click on Properties  

4. Click Power Management tab  

5. uncheck the check mark on "Allow the computer to turn off this device to save the power" and then hit OK

If the issue persists, please run a hardware test on the Wireless card to identify the issue: Click here for steps.

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