Laptop showing all wifi in range but do not connect even after I reset windows and update driver

[Ankit1910]

Hello, I have been facing a problem inmy wireless connectivity. My wifi device shows all the wifi in range but do not connect even one of them. I even tried by resetting windows and also updating drivers from the official HP website, but nothing worked out.

There is a wireless on/off button in "f12" key having a led indicator. Previouly it used to lighten white when my wifi was on and red when airplane mode was on. But now It lightens red all the time even when my wifi is on and showing all network in range.

When I try to connect to a netwok it shows connecting and finally a error says "Can't Connect To This Network".

I tried everything that I could learn from web but brought nothing change at all. 

[Barachiel · Accepted solution]

@Ankit1910

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

I went through the post and I see taht you've already performed most of the troubleshooting steps, Kudos to you on that. 🙂

As I understand you are facing issues with wireless  connectivity.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you try to run a test with the wireless card through F2?

If not,re-start the notebook, keep tapping F2, and run a component test with network.

If it fails, I'd request you to contact HP's phone support team for further assistance.

1) Click on this link - www.hp.com/contacthp/

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form. A case number and phone number will now populate for you.

They will be happy to assist you immediately. If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

Best regards,