• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion - 15-cw1074nr
Microsoft Windows 10 (64-bit)

My laptop randomly died and then once it came back on it now can no longer connect to wifi. It will not even show any networks to connect to. I have already tried to uninstall the network adapters and reinstall, and still nothing works. Has anyone else experienced this? I would really appreciate suggestions and help. Thank you!

1 REPLY 1
HP Recommended

Hello @Tiffany-Rose913 

 

(1) Update wifi driver ( one will work !)

Intel WLAN Driver

21.80.2.1 Rev.P12.2 MBApr 24, 2020Download

or

Realtek RTL8xxx Wireless LAN Drivers

2024.0.10.216 Rev.S13.0 MBJun 22, 2020Download

 

(2) ( Optional ) Update bluetooth driver ( if you like )

Realtek RTL8xxx Bluetooth Driver

1.7.1021.3000 Rev.S2.0 MBDec 6, 2019Download

 

(3) Reboot and test again ...

 

Please report your results.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.