Losing the WIFI often, the laptop seems to thinking a lot, i has just become hell of slow.

[Francke]

Latley my HP14-ep0000 laptop has become extremly slow , droping wifi all the time, seems to thinking a lot
I have installed the latest driver, for Realtek 8852BE removed as much as I can from background working, have half the diskspace, Network from Orange with 0.5G, 16G ram, no heavy apps, NordVPN but only when Im out from my Lan. no cloadstorage exept for my Iphone 15.
Witch 10 time the speed of my laptop
No indication of failure from HP Support Assistans, all sw updated.
Im in the position now, do I realy need to by a new computer and  if so what brand ??
I dont need a rocket but Its quit anoying when the internet drops out all the time and the comuter seem thinging like and old one.

[Max3Aj · Accepted solution]

@Francke, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand how frustrating it can be when your laptop becomes slow and frequently drops Wi-Fi, especially when everything seems up to date. Let's work through this together to try and restore your system’s performance.

Wi-Fi Drops – Realtek RTL8852BE Driver Issues

Even with the latest driver, Realtek adapters can sometimes be unstable. Try the following:

Roll Back the Driver:

1. Press Windows + X → Device Manager.
2. Expand Network Adapters → Right-click Realtek RTL8852BE → Properties.
3. Under the Driver tab, click Roll Back Driver (if available).

Install HP-validated Driver:

• Download the official driver from HP.  Official HP® Support

System Slowness – Performance Optimization

Since you have 16 GB RAM and free disk space, the issue may be background services or thermal throttling.

Check Startup Apps:

1. Press Ctrl + Shift + Esc to open Task Manager.
2. Go to the Startup tab and disable unnecessary apps.

Run HP Hardware Diagnostics:

• Use HP PC Hardware Diagnostics UEFI: HP PC Hardware Diagnostics | HP® Support

Thermal Check:

• If the laptop feels hot or the fan is always on, dust buildup or thermal throttling could be the cause. Consider cleaning vents or using a cooling pad.

System Health – SFC & DISM Scans

Corrupted system files can cause lag and instability.

• Open Command Prompt as Administrator and run: sfc /scannow
• Then: DISM /Online /Cleanup-Image /RestoreHealth

NordVPN & Network Conflicts

Even if NordVPN is off, its background services might interfere with your LAN.

• Try disabling NordVPN services temporarily:
  1. Press Windows + R, type services.msc.
  2. Locate NordVPN Service, right-click → Stop.
  3. Reboot and test Wi-Fi stability.

Consider a Clean Windows Install

If the system still feels sluggish, a clean reinstall of Windows 11 can help:

• Backup your data.
• Use the HP Cloud Recovery Tool: HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support