I have noticed that whenever my laptop goes to sleep, it loses the internet connection (not wifi connection). The wifi shows connected but without internet. When this happens, I have to manually disconnect and reconnect to the wifi to get internet back.
On searching for this issue, all posts point to to Device Manager >> Properties of the wireless driver >> power management tab. However, I do not see this tab in the driver properties hence I am a bit stumped.
Anyone else encountered similar issue? I have a Dell laptop from work as well which does not have this issue. I have tried to match the power settings on both laptops but still it does the same thing.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".