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HP Recommended
Microsoft Windows 11

I just purchased the hp 15 - eg2053cl about two weeks ago and while using the laptop the wifi adapter no longer shows up in the device Manager

Can anyone help

3 REPLIES 3
HP Recommended

@Thebigl46 

 

Please download and install the following software/driver

 

         https://ftp.hp.com/pub/softpaq/sp138501-139000/sp138592.exe

 

Hope this helps.

 

Regards.

BH
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HP Recommended

Hello banhien,

Thanks for the  info but that did not work.

The adapter does not show up at all.

I am using a us wireless adapter to be able to get some help.

Thanks again.

HP Recommended

Hello banhien,

Thanks for the recent suggestions.

I ended up finding out what the problem was.

I updated the bios to the latest version and the wifi adapter came back to life.

Go figure.

 

Thanks

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