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‎06-19-2020 11:18 PM

HP Recommended
Product: 14-d008TX
Operating System: Microsoft Windows 7 (64-bit)

I am receiving 300 mbps fiber-optic/wi-fi internet speed, confirmed by the internet service provider and connects on my own desktop computer without any problem.  However, on my niece's  laptop, only about 100 mbps is possible.  A visiting technician suggested 'that's all Notebooks allow'.

Was he right or wrong?     Can I do anything to increase the speed? What checks do I need to make, if any?  I'm not very tech-savvy, so any replies will have to be idiot proof! 🙂 . Thanks.

2 REPLIES 2

‎06-20-2020 02:05 AM

HP Recommended

@LapDancer 

 

The specs of your niece's machine is

 

            https://support.hp.com/au-en/document/c04074937

 

It ONLY has   Integrated 10/100 BASE-T Ethernet LAN, that why.  He is/was right. I'm using the following adapter for my older machine

 

                   https://www.anker.com/products/variant/3port-usb-30-hub-with-ethernet-converter/A7522012

 

    (Mine is an aluminum version)

 

Now I've got 2 more USB ports.

 

Regards.

BH
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‎06-20-2020 06:03 PM

HP Recommended

Thank you!

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