08-16-2016 10:00 PM - edited 08-16-2016 11:39 PM
So my laptop has been having an issue for the past month where my driver keeps disconnecting and I cannot connect to my laptop wirelessly. I have tried everything, I have gotten help from hp for a week or so where they updated my drivers and try to do a bunch of other things, but it hasn't fixed the issue. I also gotten help from other people who are good at this stuff that have yet to find the issue. It has gotten to the point where I think it could be a hardware issue? After several hours nowadays my internet wifi bar is hit with warning sign over it then the connection drops and when I go to network and setttings it says "cannot find wireless devices on this pc." I have tried solutions which have worked but only for less then a day and then it disconnects, so do you think this can be a hardware issue? Please help!
08-19-2016 07:58 AM
Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips. For you to have a rewarding experience, I would like to include the following link for your perusal and reference. First Time Here? Learn How to Post and More
I grasp that you have been experiencing the wireless connection dropping and you see the message no wireless device found on this device. You have contacted HP support and have tried many steps to overcome this, but the issue remains. Please review this post by @Great-deku Tree as it may help. Common fixes for wireless connectivity issues.
Thank you for participating in the HP Forums! We want to help you as well as others who may experience a similar issue. Please consider marking the post that resolves your issue as "Accept as Solution” to help other community members! To say thanks for the assistance, please click the “Thumbs Up Icon” below.