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HP Recommended
HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek1000 (742H9AV)
Microsoft Windows 11

WHY MY LAPTOP CONNECTED WIFI AFTER FEW MINUTE  KEEP UNCONNECTED, IT IS NOT MY WIFI PROBLEM BECAUSE OTHER DEVICE STILL CAN CONNECTED BUT MY LAPTOP KEEP UNCONNECTED, I TRY A LOTS OF METHOD TO SOLVE IT BUT THE SAME ISSUE KEEP COMING OUT. SOMETIME FEW HOURS WILL UNCONNECTED, SOMETIMES FEW SECONDS OR MINUTES KEEP UNCONNECTED WIFI. WHEN UNCONNECTED, I FIND BACK THE ICON WIFI LOGO, IT WILL DISAPEAR, AFTER PER SECOND WILL APPEAR. WHAT IS THE SOLUTION THAT CAN FIX THIS PROBLEM ?

1 REPLY 1
HP Recommended

Hi @SUNNY241,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

It seems like you're experiencing connectivity issues with the Wi-Fi on your HP Pavilion x360 laptop. There could be various reasons for this problem, ranging from software settings to hardware issues. Here are some troubleshooting steps you can try.

 

  • Restart Your Laptop: Sometimes, a simple restart can resolve temporary connectivity issues. Turn off your laptop, wait a few seconds, and then turn it back on.
  • Check Airplane Mode: Make sure that Airplane Mode is turned off. Airplane Mode disables all wireless communication, including Wi-Fi.
  • Toggle Wi-Fi On/Off: Turn off the Wi-Fi on your laptop and then turn it back on. You can usually do this through the network settings or by using the function keys (often F12) that control wireless communication.
  • Update Network Drivers: Outdated or corrupted network drivers can cause connectivity issues. Visit the HP support website, enter your laptop's model number, and download the latest Wi-Fi drivers. Install them and see if it improves the situation.
  • Forget and Reconnect to Wi-Fi Network: Sometimes, reestablishing the connection to the Wi-Fi network can help. Forget the network, restart your laptop, and then reconnect to the network by entering the password.
  • Reset Network Settings: Resetting the network settings to default can sometimes resolve issues. You can usually find this option in the network settings of your operating system.
  • Check Power Management Settings: Sometimes, power-saving settings can interfere with Wi-Fi connectivity. Go to your laptop's power settings and ensure that the Wi-Fi adapter isn't set to turn off to save power.
  • Update Operating System: Ensure that your operating system is up to date with the latest updates and patches. Sometimes, updates include bug fixes that could help with connectivity issues.
  • Check for Interference: Ensure that there are no physical obstacles blocking the Wi-Fi signal and that there aren't other electronic devices causing interference with the signal.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.