05-01-2017 08:43 AM
HP Spectre bluetooth connectivity with my Microsoft ArcTouch mouse constant drops. Turning bluetooth on and off seems to be the only way to reconnect the mouse. The mouse works with other bluetooth enabled laptops, tablets and desktops.
05-02-2017 12:27 PM
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I reviewed your post and I understand that the Microsoft Bluetooth mouse drops connection in every 5 minutes.
I’d love to help!
I would like to know whether you have tested any other Bluetooth mouse on this computer? If NO, I recommend you to try a different wireless mouse and check it if helps.
As you have mentioned that the mouse is working fine on other devices, I recommend you to uninstall the Bluetooth driver and download and install it from the below link.
Let me know how it goes and you have a good day ahead.
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