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HP Recommended
17-1113dx
Microsoft Windows 10 (64-bit)

my hp  laptop is from 2004. i was trying to pair my bluetooth headset and got a Microsoft assisitant to help and they said the drive and software wouldn't download and that i needed to contact HP support so that i could get the latest driver for this computer

1 REPLY 1
HP Recommended

@Empania 

 

Is it an HP Pavilion 17-f113dx Notebook PC ? Its specs

 

         https://support.hp.com/au-en/document/c04454103

 

It does NOT have Bluetooth therefore no BT driver for your machine, it simply won't work. Option you can use a dongle which is similar to the following adapter

            

                 http://www.officeworks.com.au/shop/officeworks/p/targus-bluetooth-4-0-usb-adaptor-taacb75au


There are many brands and models around, cheaper too.

 

Regards.

 

BH
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