• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-10-2017 12:15 PM

HP Recommended
Product: probook 6560B
Operating System: Microsoft Windows 7 (64-bit)

Bonjour,

 

Suite à une installation de windows plusieurs drivers sont manquants

 

Controleur Ethernet

PCI\VEN_8086&DEV_1502&SUBSYS_1618103C&REV_04
PCI\VEN_8086&DEV_1502&SUBSYS_1618103C
PCI\VEN_8086&DEV_1502&CC_020000
PCI\VEN_8086&DEV_1502&CC_0200

 

Controleur pci de communications simplifiées

PCI\VEN_8086&DEV_1C3A&SUBSYS_1618103C&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_1618103C
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

 

Périphérique inconnu

ACPI\HPQ0004
*HPQ0004

 

Périphérique système de base

PCI\VEN_197B&DEV_2392&SUBSYS_1618103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_1618103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880

 

Port série PCI

PCI\VEN_8086&DEV_1C3D&SUBSYS_1618103C&REV_04
PCI\VEN_8086&DEV_1C3D&SUBSYS_1618103C
PCI\VEN_8086&DEV_1C3D&CC_070002
PCI\VEN_8086&DEV_1C3D&CC_0700

 

Par avance merci.

Rémi

 

1 REPLY 1

‎05-10-2017 12:33 PM

HP Recommended

@Remi091

 

Please try:

 

1.  http://ftp.hp.com/pub/softpaq/sp60501-61000/sp60775.exe

2.  http://ftp//ftp.hp.com/pub/softpaq/sp65001-65500/sp65109.exe

3.  ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

4. ftp://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

5. ftp://ftp.hp.com/pub/softpaq/sp72001-72500/sp72045.exe

 

Please download and install #5 first then rebot before download and install others.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.