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‎09-01-2019 08:40 PM

HP Recommended
Product: HP 2000-428DX
Operating System: Microsoft Windows 7 (32-bit)

After formatting, the network controller and pci device are missing. Cannot find a compatible drivers. 

2 REPLIES 2

‎09-01-2019 08:58 PM

HP Recommended

@iah22 

 

Please download and install

 

   https://ftp.hp.com/pub/softpaq/sp52001-52500/sp52186.exe

 

Otherwise, please post its hardware id back.

 

Regards.

BH
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‎09-01-2019 09:37 PM

HP Recommended

Hi, @iah22 

 

You need these drivers...PCI device:

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

https://ftp.hp.com/pub/softpaq/sp52001-52500/sp52186.exe

 

Network Controller:

 

This package contains the driver installation package for the Ralink Wireless LAN Controllers in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp56501-57000/sp56942.exe

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