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HP Recommended
spectre 700 bluetooth laser mouse
Microsoft Windows 10 (64-bit)

Purchased new HP Spectre 15.6  x360 laptop and matching spectre bluetooth wireless mouse in Feb 2000. Mouse is paired but stopped working. Older wireless works fine in laptop, and Spectre mouse also does not work in desktop (Lenovo win 10). I cannot find serial and product number on the spectre mouse to register the mouse and get repair/replacement under 1 yr warranty. 

1 REPLY 1
HP Recommended

2000 should read 2020 in initial post

 

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