-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- My HP Envoy laptop worked with my TMobile5g router at first ...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
04-01-2024 10:53 AM
Product: HP ENVY x360 - 15m-ds0011dx
Operating System: Microsoft Windows 11
My HP Envoy worked at first few days with my new TMobile 5g router but now it will say connected/secure and load Chrome to my home page but when I go to any site it says NO Internet. My desktop works fine. My TV's work OK and so does my HP 8130e series wireless printer. Just seems like some glitch in the laptop but I've checked most settings and rebooted both laptop and ruoter with no luck. What gives???
1 REPLY 1
04-01-2024 11:22 AM
Can you try reinstalling the drivers? You can find the drivers by entering your serial number at support.hp.com/drivers
Nathan
If my response helped you, please let me know by marking my answer as the accepted solution. This will help others.
If my response helped you, please let me know by marking my answer as the accepted solution. This will help others.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.