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HP Recommended
HP ENVY x360 - 15m-ds0011dx
Microsoft Windows 11

My HP Envoy worked at first few days with my new TMobile 5g router but now it will say connected/secure and load Chrome to my home page but when I go to any site it says NO Internet.  My desktop works fine.  My TV's work OK and so does my HP 8130e series wireless printer.  Just seems like some glitch in the laptop but I've checked most settings and rebooted both laptop and ruoter with no luck.  What gives???

1 REPLY 1
HP Recommended

Can you try reinstalling the drivers? You can find the drivers by entering your serial number at support.hp.com/drivers

Nathan
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