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‎08-06-2021 03:03 PM

HP Recommended
Product: HP Laptop 15-bs2xx
Operating System: Microsoft Windows 10 (64-bit)

My HP Laptop 15-bs2xx disconnects  from Wi-Fi constantly. My Dell does not, so it's not Wi-Fi service. How do I stop my HP Laptop from disconnecting from W-Fi?

Product #:  3TT17UA#ABA

 

 

Category:
1 REPLY 1

‎08-06-2021 03:26 PM

HP Recommended

@LaptopHelp3 

 

What is your  HP Laptop 15-bs2xx ? I believe it is an HP Notebook - 15-bs244wm. Its specs:

 

        https://support.hp.com/hk-en/document/c05987726

 

It uses Intel® Wireless-AC 9461 802.11b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 5 Combo adapter part #  L25889-005. Please download and install latest driver on the following link:

 

        https://downloadcenter.intel.com/product/125193/Intel-Wireless-AC-9461

 

Regards.

BH
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