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Member Since: ‎03-19-2017
Message 1 of 2 (84 Views)

My HP Pavilion Notebook lost its Wi Fi connection

[ Edited ]
Product Name: HP Pavilion Notebook
Operating System: Microsoft Windows 10 (64-bit)

My HP Pavilion Notebook lost its Wi Fi connection. It worked fine yesterdaay, but after a new update I can only get on line with an ethernet cable connection. The troubleshooting Help software suggests my "wi fi adapter driver" may be affected. I noticed that I am no longer able to see my neighbors wifi signals.

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Posts: 6,612
Member Since: ‎07-19-2016
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Re: My HP Pavilion Notebook lost its Wi Fi connection

Hi @NightFlyer


Welcome to the HP Forums!


It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.


I reviewed your post and I understand that you are having issues connecting to your wireless network.


I’d love to help!


Follow the below steps to fix this issue.


Open CMD as Admin:  Copy the following commands, and press Enter after each one.


netsh int tcp set heuristics disabled

netsh int tcp set global autotuninglevel=disabled

netsh int tcp set global rss=enabled

netsh int tcp show global  (Check if All settings have taken effect)


Reboot the system and see if it works.


If the issue persists, follow the steps in the below link.


Let me know how it goes and you have a good day ahead.


To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.


Take care!



I am an HP Employee

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