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‎11-17-2019 07:52 PM

HP Recommended
Product: Windows Pavillion
Operating System: Microsoft Windows 10 (64-bit)

My HP Pavillion Touchscreen Laptop stop working about 2 years ago and I bought a new laptop. I wanted to see if I can still use it, and it worked by reset everything (including the Windows 10 operating system) and redownloading the operating system (Windows 10 64-bit) via USB and it worked! When everything went back to normal and it finishes downloading, I connected my network via Ethernet cable temporarily (for about 30  minutes or so) and I wanted to connected to my router wirelessly and I couldn't find the option! I looked this up and nothing worked. Please help!

3 REPLIES 3

‎11-17-2019 08:37 PM

HP Recommended

@simon551 

 

Windows 10 1909 killed my wifi too.  I know adapter on my machine is very old with an Intel 5300agn adapter, it has been working for more than 10 years and suddenly died.

 

Intel says the product is no longer supported, It worked on Windows 10 1903 one hour before. I finally used Windows 8.1 driver  and now it works again

 

 E6400 wifi 1.png

E6400 wifi 2.png

 

Now, back to your machine. Please download and install driver for your machine. But what is your HP Pavilion since HP has  many generations of Pavilion and hundreds of different models/products called HP Pavilion.

 

Regards.

    

BH
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‎11-17-2019 08:57 PM

HP Recommended

I don't know how to find what type of HP Pavilion it is. Please help me. (I am sitting uncomfortably next to my Enternet cable on the ground)

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‎11-27-2019 03:30 PM

HP Recommended

Never mind, it is a HP Pavilion 13 Touchscreen Laptop

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