cancel
Showing results for 
Search instead for 
Did you mean: 
4Rstore
New member
1 0 0 0
Message 1 of 2
83
Flag Post
HP Recommended

My HP Photo Smart 7510 series printer did not recognize the ink cartridge

My HP Photo Smart 7510 series printer

My HP Photo Smart 7510 series printer did not recognize the ink cartridge

1 REPLY 1
HP Support Agent
HP Support Agent
18,502 18,410 1,055 1,154
Message 2 of 2
41
Flag Post
HP Recommended

My HP Photo Smart 7510 series printer did not recognize the ink cartridge

@4Rstore

 

Welcome to HP support community.

 

Clean the electrical contacts

  1. Open the door to access to the ink cartridges.

  2. Wait until the carriage stops moving before you continue.

  3. Push the tab on the ink cartridge indicated by the error message, and then pull the ink cartridge from its slot.

       CAUTION: 

    Clean the ink cartridges one at a time. Do not leave an ink cartridge outside of the printer for more than 30 minutes.

    Removing an ink cartridge from the carriage

  4. Wipe the copper-colored contact on the ink cartridge with a lint-free cloth.

    Copper-colored ink cartridge contact

  5. Place the ink cartridge to the side, with the contacts facing upwards.

  6. Wipe the contacts inside the printhead with a lint-free cloth.

    The printhead contacts

  7. Insert the ink cartridge into its slot, and then press down on the ink cartridge until it snaps into place.

  8. Repeat these steps for any other ink cartridges indicated in the error message.

  9. Close the front door and ink cartridge access door.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation