02-13-2018 08:12 PM - last edited on 02-13-2018 08:22 PM by Cheron-Z
Hi everyone. I am having this problem with my Bluetooth. It doesnt show up anymore, cannot be found and cant be found for even troubleshooting. Monday it stopped working (12/02/2018). If there is an update or how to fix pelase update us HP! Ive only had my computer for about a year and 2 months... and I am 3 months out from finishing my PhD... I need my bluetooth for my mouse in particular as I am working with fiddly data!
02-13-2018 09:12 PM - edited 02-13-2018 09:14 PM
Sadly this is the second post I have seen of Bluetooth diappearing after a recent Window Update which installed a new Intel Bluetooth driver. I am fortunate that it didn't happen on the Spectre I am using but will keep an eye out for a working solution.
If you click the notifications icon at far right of taskbar does Bluetooth show up there at all?
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02-13-2018 09:18 PM - edited 02-13-2018 10:32 PM
Just did a check for update (which there was a new one available)- and now it works!!!!!! 🙂 happy days!
Hopefully you missed out and continues to work
---- update ---- false alarm 😞 not working again
02-14-2018 12:36 PM
I am having the same issue. When I contacted Microsoft I was told to update my laptop, which I did. It did not work. Very frustrating to have no support in this. Wish I had an answer besides what I was told which was buy a bluetooth receiver... which I didn't. Good luck and i will be watching this to see if there is a cure to this issue.
02-15-2018 09:37 PM
Sorry to hear! Looks like there is a lot of people with this problem.
FOllow message 11, reboot computer and it should be back! Good luck!