My HP envy 360x won't show any internet connections

[Windows_On_Top]

It just doesn't show any network connections. I've tried a network reset, a full reset of the PC, turning on and off the computer, and restarting the computer. Nothing fixed it. Please help 🙂

[ub6424]

Hello @Windows_On_Top 

Please tell me the full product name and product number (p/n) of your notebook. You will find this information on the back of your notebook printed in small letters.

best regards

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[Windows_On_Top]

HP Envy 360x Convertible, and ProdID is 1V7U7UA#ABA

[ub6424]

Hello @Windows_On_Top 

(1) Update BIOS

HP Notebook System BIOS Update (AMD Processors)

F.07 Rev.A

11.8 MB

Apr 6, 2021

Download

(2) Update wifi driver

Intel WLAN Driver

21.90.2.1 Rev.P

23.0 MB

May 21, 2020

Download

(3) Install optimizer

HP Connection Optimizer

2.0.17.0 Rev.A

8.7 MB

Jun 9, 2020

Download

(4) Reboot your Notebook (clean shutdown and clean start)

(5) Test again ...

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️