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‎10-21-2023 01:53 PM

HP Recommended
Product: HP Laptop - 14-fq0010nr
Operating System: Microsoft Windows 11

My laptop, 5ft from the new Xfinity modem only has 100mb download internet while I pay for 1000mb. 

I have restarted, eliminated extra apps and tabs, and I have 50% storage... nothing improves the slow internet speed.

Category:
1 REPLY 1

‎10-21-2023 04:56 PM

HP Recommended

@JoniA2MI 

 

The specs of your machine is

 

            https://support.hp.com/au-en/document/c06956744

 

Are you talking about wired connection or wireless connection ? It only has Realtek RTL8822CE 802.11a/b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 5 combo adapter, that why. Not many machines on market today have wifi adapters which support 1000mb.

 

Regards.

BH
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