My Laptop's Wifi Adaptor suddenly stopped working and I am unable to do fix it no matter what.

[Maheedhar15]

I was using my PC normally and then suddenly I get a BSOD from windows 10 and after my PC restarts , I wasnt able to connect to my 2.4GHz band Wifi networks and I wasnt even able to see the 5GHz band signals. Then I tried various fixes like network reset, troubleshoot, Hp network trouble shoot, everything. But my Wifi didnt even work.

I followed a youtube video to find if its a hardware problem by typing "ping 127.0.0.1" in my command prompt. The result came and I found that there are no hardware issues.

My WLAN Autoconfig service is up and running, but my wifi is not even showing in the list of networks. 

I am using my ethernet to write to this support. I even ran the HP PC Hardware diagnostics window and these are the results of the fast test. Unfortunately I am unable to upload the logs of my file in here. So, I am pasting the test results as images.

I don't know how to fix this, but this laptop is what I use for my work. Please do the needful, I need my laptop for work ASAP.

[Rainbow23]

Hi @Maheedhar15,

Welcome to HP Support Community. 
 

I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center 
Note: Select your country from the dropdown,  enter the city or postal code, select the product and click on search to locate the nearest HP Service center near your location.

Hope this helps.
Take care and have a good day.

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