• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-10-2019 11:14 PM

HP Recommended
Product: N8M30PA
Operating System: Microsoft Windows 10 (64-bit)

My Wi-Fi is not working and not connecting some time and speed is very slow

1 REPLY 1

‎02-11-2019 05:26 AM

HP Recommended

Hi

You should have a

792610-005Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter

in your   HP Notebook - 15-ac125tx

https://support.hp.com/us-en/product/hp-15-ac100-notebook-pc-series/8499326/model/8819370

 

I have this...

C:\>netsh wlan show drivers

Interface name: WiFi

Driver : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
Vendor : Realtek Semiconductor Corp.
Provider : Realtek Semiconductor Corp.
Date : 24/02/2018
Version : 2023.66.1104.2017
INF file : oem6.inf
Type : Native Wi-Fi Driver
################

 

Yours are these...

Realtek RTL8723BE Bluetooth Drivers

1.0.0.46 Rev.A58.6 MBOct 19, 2015
 Download
 

Realtek RTL8723BE  WiFi LAN Drivers

2023.18.814.2015 Rev.A33.6 MBOct 20, 2015
Download

 

https://www.realtek.com/en/component/zoo/category/rtl8723be-software

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.