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09-16-2022 06:47 AM
Hello, I have a problem with my abt-001 bluetooth headset.
The problem is that they don't connect, it just marks that they match, but they don't connect and it doesn't come out on sound devices or anything like what you see in the image:
But as you can see if it comes out connected but they don't sound:
My laptop is: Hp Pavilion dv8 with OS: Windows 10 (was 7)
I have tried many methods like: restart services, reinstall bluetooth, uninstall, via console with sfc /scannow command, but nothing has worked, even removing the device and reconnecting it doesn't work. However, before I had a bluetooth program that controlled it and I don't have it anymore. some help?
09-16-2022 02:12 PM
Your machine is a very old machine, I can't it on internet. From your image, we can see it is connected as an audio device (the last 3 items). You need to install driver for your ABT-001-K headset. Did it work before (Windows 7) ?
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09-17-2022 02:06 AM
yes it is old but they worked, before I had the driver after turning off the laptop 2 weeks ago I no longer had it, but I installed many drivers but none is the driver for my hearing aid and if I search for it by brand and model, it worked very well with Windows 7 it even worked with windows 10.
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