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Alvert18
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My computer can't find my 5G network anymore

HP 15-f033wm Notebook PC
Microsoft Windows 10 (64-bit)

I had tried to change my Wifi 5G network name on my Arris TG1682G from something like BGHT1465F3F8-5G to something simple like Aces5G. Once I did that the 5G network was gone from my list of networks and it could only see the 2.4GHz. Other devices such as my cell phone and Xbox One could find it though. When I looked around for a solution I came across some information telling me that my wifi adapter, Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter, did not support 5GHz. I now understand why that is but it was confusing since I was already using the 5G network before I changed it.

 

Please Help.

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Message 2 of 2
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My computer can't find my 5G network anymore

Hi:

 

The  Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter definitely does not work on the 5.0 GHz band.

 

That card is a single band card that only works on the 2.4 GHz band.

 

Anytime you see a wifi N card with a suffix that ends in b/g/n, that means it is a single band card.

 

Dual band wifi N cards have suffixes that end in a/b/g/n or a/g/n.

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