• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-14-2020 09:37 PM

HP Recommended
Product: HP 14s-DK0093AU
Operating System: Microsoft Windows 10 (64-bit)

This is new laptop, i am unable to find my wifi 5G when trying to connect, but rest other wifi are appearing, How to resolve this. Windown 10 64 Bit, HP 14s - DK0093Au.

6 people had the same question
1 REPLY 1

‎08-14-2020 09:48 PM

HP Recommended

Hi:

 

Below is the link to the product specs for your notebook.

 

https://support.hp.com/in-en/document/c06406325

 

It comes with a Realtek RTL8723DE 802.11b/g/n (1x1) and Bluetooth® 4.2 combo wifi adapter, which only works on the 2.4 GHz wifi band.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.