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Troeth101 Top Student
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My internet won't work Please Help

Pavilion X360 Pentium 320GB

Hi i use my laptop almost every day as i am a student and am almost always on the internet at home and at school. When i go to school i have always had to turn my proxy settings on to use the internet then turn them off again to use the internet at home. But recently my laptop will not conect to either the school internet or my home. What happens is the internet comes up and i click connect after a minute of loading it says no internet but connected. this is become a very big issue and i need it to fix but i dont know how to PLEASE HELP.

 

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Associate Dean Associate Dean
Associate Dean
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My internet won't work Please Help

Hi

 

Please find the video link given below might help you to fix your issue.

 

https://www.youtube.com/watch?v=6C_3BxJzCaE

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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Honor Student AJTech Honor Student
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My internet won't work Please Help

Hi 

I see you are having trouble with your wirless connectivity

Request you to please access the below hyper link  that provides step up step  instruction to isolate the issue.

 

http://hp.dezide.com/ts/start.jsp?guide=wirelessconnection.net&sfs=hptile&section=ccweb&as=true

 

Hope you were able to  connect  .

Have a great day

I am an HP employee
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Mohan_KC Tutor
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My internet won't work Please Help

Please  go through this if u have any issue with the  network .

 

Winsock Reset in Windows 10

  1. Click the Search icon (magnifying glass) in the bottom left-hand corner of the screen and type "cmd" into the search bar.    
  2. You'll see the Command Prompt app as the best match at the top of the list. Right-click on it and select Run as administrator. Depending on your computer settings, you may be asked to provide an administrator password before you can continue.
  3.  
  4. A black box with a flashing cursor will open; this is the Command Prompt. Type “netsh winsock reset” and then hit the Enter key on your keyboard.    
  5. Wait for the Command Prompt to run through the reset. Once it’s complete, you’ll see the message “Winsock reset completed successfully”.  
  6. Restart your computer to finish.Winsock Reset in Windows 8
  7.  
  1. Move the mouse to the upper right-hand corner of the screen to make the vertical menu bar appear. Click Search.  
  2. Type “cmd” in the search bar and hit the Enter key on your keyboard.     
  3. Right-click on cmd in the search results for Programs, and select Run as administrator. Depending on your computer settings, you may be asked to provide an administrator password before you can continue.  
  4. A black box with a flashing cursor will open; this is the Command Prompt. Type “netsh winsock reset” and then hit the Enter key on your keyboard.
  5.  
  6. Wait for the Command Prompt to run through the reset. Once it’s complete, you’ll see the message “Winsock reset completed successfully”.  
  7. Restart your computer to finish.  
  8. Winsock Reset in Windows 7
  1. Open the Start menu by clicking the orb in the bottom left-hand corner of the screen.  
  2. Type “cmd” in the search bar at the bottom of the menu.  
  3. Right-click on cmd in the search results for Programs, and select Run as administrator. Depending on your computer settings, you may be asked to provide an administrator password before you can continue.    
  4. A black box with a flashing cursor will open; this is the Command Prompt. Type “netsh winsock reset” and then hit the Enter key on your keyboard.
  5.  
  6. Wait for the Command Prompt to run through the reset. Once it’s complete, you’ll see the message “Winsock reset completed successfully”.  
  7. Restart your computer to finish.  
  8. Winsock Reset in Windows XP
  1. Click the Start button in the bottom left-hand corner of the screen.  
  2. Click the Search option in the right-hand column.  
  3. Type “cmd” in the search box and then hit the Enter key on your keyboard.  
  4. Right-click on cmd in the search results for Programs, and select Run as administrator. Depending on your computer settings, you may be asked to provide an administrator password before you can continue.  
  5. A black box with a flashing cursor will open; this is the Command Prompt. Type “netsh winsock reset” and then hit the Enter key on your keyboard.
  6.    
  7. Wait for the Command Prompt to run through the reset. Once it’s complete, you’ll see the message “Winsock reset completed successfully”.  
  8. Restart your computer to finish.  
  9. Winsock Reset in Windows Vista
  1. Open the Start menu by clicking the orb in the bottom left-hand corner of the screen.  
  2. Select Control Panel from the right-hand column of the menu.  
  3. Click Network and Internet and then select Network and Sharing Centre.  
  4. Select Manage network connections from the left-hand column.    
  5. Click once on Local Area Connection to highlight it, and then click Diagnose this connection. Alternatively, you may be able to right-click Local Area Connection and select Diagnose.    
  6. Wait for the diagnosis to finish, and then click Reset the Network adaptor.  
  7. Wait for the reset to complete, and then restart your computer to finish.Airport reset in Mac OSX
  8. Please note: Mac OSX doesn't have Winsock, so you won't be able to perform a Winsock reset. However, you may find the following steps useful:
  9.  
  1. Click the Network icon in the top right-hand corner of your desktop.  
  2. Select Turn Wi-Fi/Airport Off from the drop-down menu.    
  3. Wait 1-2 minutes.  
  4. Click the Network icon again and select Turn Wi-Fi/AirPort On.     
  5. Wait for the Wi-Fi/Airport to restart and then reconnect to your default network before trying to view another website.
  6.  
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