My laptop Wireless network and Bluetooth connection is not working properly

[Sandeep534]

Wi-Fi and Bluetooth getting to disconnect and sometimes option also not showing

[Max3Aj]

@Sandeep534, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I'm sorry to hear you're having trouble with your laptop's wireless network and Bluetooth connections. Let's try a few troubleshooting steps to resolve this issue:

Check Device Manager

• Press Win + X and select Device Manager.
• Look for Network adapters and Bluetooth. Ensure they are enabled and not showing any errors (yellow exclamation marks).

Update Drivers

• In Device Manager, right-click on your Wi-Fi and Bluetooth adapters and select Update driver.
• Choose Search automatically for updated driver software.

Run Troubleshooters

• Go to Settings > Update & Security > Troubleshoot.
• Run the Internet Connections and Bluetooth troubleshooters.

Restart Network Services

• Press Win + R, type services.msc, and press Enter.
• Find WLAN AutoConfig and Bluetooth Support Service. Right-click and select Restart.

Check for Windows Updates

• Go to Settings > Update & Security > Windows Update.
• Ensure your system is up to date.

Reset Network Settings

• Go to Settings > Network & Internet > Status.
• Click Network reset and follow the instructions.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support