• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-16-2020 10:57 AM

HP Recommended

You're very welcome.

 

Unfortunately, I don't have any suggestions for that issue.

 

The RTL8822 card is horrible.  Nothing but issues.  I have no idea why HP continues to use that model wifi card.

 

Most folks that have some experience taking notebook's apart just replace it with a better wifi card.

Was this reply helpful? Yes No

‎12-16-2020 12:24 PM

HP Recommended

Hi Paul,

 

I checked the version of the Realtek RTL8822CE 802.11ac PCIe Adapter, I have installed the 2024.0.10.218 version.

 

But in the drivers section (https://support.hp.com/es-es/drivers/selfservice/hp-15s-fq1000-laptop-pc-series/29322771), the Realtek model that appears for my laptop is the RTL8821CE, and the latest version available 2024.0.10.214 Rev.S. Is it because I installed the wrong Realtek?

Was this reply helpful? Yes No

‎12-16-2020 01:03 PM

HP Recommended

Hi:

 

The 2024.0.10.218 is supposed to be the latest version for both the 8822 and 8821 wifi adapters.

 

The 2024.0.10.214 is an older version which was also good for both wifi adapters.

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.