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HP Recommended
Pavilion g4
Microsoft Windows 7 (64-bit)

I am using Windows 7(64 bit) and my laptop hangs whenever i connect it to a wifi network. Previously it had only 2 GB RAM but now i have extended it to 4 GB but problem is still the same.

Driver: Qualcomm Atheros AR9485 802.11b/g/n Wifi Adapter

Driver Version: 10.0.0.329

 

 

 

 

2 REPLIES 2
HP Recommended

Hi

What adapter and drivers are in use?

 

Copy, Paste and Save in Notepad, as LBB2Z.bat and double click to run.
Post anything non-personal, but relevant please.

@ECHO OFF
getmac

PAUSE

netsh wlan show interfaces
netsh wlan show drivers

PAUSE
ipconfig /all
pause
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