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My laptop is not discovering my phone's hot spot.

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HP pavilion g4
Microsoft Windows 10 (64-bit)

My laptop cannot discover my phone's hotspot but other laptops can. I have tried troubleshooting the network adapter. Updating the network adapter and even manually connecting the network but all have not provided me a solution. This is really affecting my school schedule and j need a solution. Please what do you think I should do. 

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@EfezinoEe To use Hotspot 2.0 networks in public places like airports and cafes, turn on Let me use Online Sign-up to get connected. When this is turned on, you can see a list of network providers after you choose a Hotspot 2.0 network.


After successfully validating your credentials with Online Sign-Up, your device is connected to the Hotspot 2.0 network. The Online Sign-Up is used only once and you will be automatically connected to that network the next time your device is in range.


Hotspot 2.0 networks are a new wireless standard designed to make it easier and more secure to connect to public Wi-Fi hotspots.

Figure : Hotspot 2.0 networks

Let me use Online Sign-up to get connected, turned on


I hope that resolves the issue affecting the school schedule.


P.S: Welcome to HP Community 😉


Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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I am an HP Employee

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