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12-21-2020 05:39 AM - edited 12-21-2020 05:39 AM
That message typically means the hard drive either has failed or the boot loader is corrupted. To get more information on the hard drive health run the diagnostics
To run the Diagnostics routine, start tapping the Esc key and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.
I'm not an HP employee.
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