My laptop says that it's bluetooth capable but I cannot connect my bluetooth speaker or phone

[QueenTashia]

I have been trying to connect my phone via bluetooth and my bluetooth speaker but it doesn't show the bluetooth signal anywhere on the laptop, model number X7T78UA#ABA. Why is it doing this

[iomare · Accepted solution]

Hi,

Your laptop does not come with bluetooth so you will need to get hardware to be able to use bluetooth. Ususaly bluetooth and wifi are on the same card, however your PC has  Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi adapter.

You can also see the spec sheet does not mention bluetooth:

https://support.hp.com/us-en/product/hp-15-ba000-notebook-pc-series/10862317/model/13386205/document...

The easiest way to get bluetooth is to buy a USB dongle which you insert into PC. Usually they are plug and play and are cheap.

Example

https://www.amazon.com/s/ref=nb_sb_noss_2?url=search-alias%3Daps&field-keywords=usb+bluetooth

Hope it helps,

David

[QueenTashia]

So why does it say Bluetooth on my menu in the settings?

[QueenTashia]

I got it on Amazon as it said wireless connectivity Bluetooth.
https://www.amazon.com/gp/aw/d/B01NBE6Y5D/ref=mp_s_a_1_1?ie=UTF8&qid=1500665884&sr=8-1&pi=AC_SX236_S...