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Kayla9
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My laptop will not turn on even when its plugged in

does anyone know what to do?

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HP Support Agent
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My laptop will not turn on even when its plugged in

@Kayla9, Welcome to HP Support Community!

 

To provide you with an accurate solution, may I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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