cancel
Showing results for 
Search instead for 
Did you mean: 
Parismita Student
Student
1 0 0 0
Message 1 of 2
219
Flag Post
HP Recommended

My micromax dongle and bluetooth not working on HP 15-r074tu Notebook PC

HP 15-r074tu Notebook PC
Microsoft Windows 8.1 (32-bit)

I have HP 15-r074tu Notebook PC of serial no. - (removed content) does not show any sim when connected through a micromax 3G usb dongle. It shows No Device every time but the same dongle and sim card works on other PC. 

Also, the bluetooth driver is not working even when updated version of the bluetooth driver was downloaded.

 

1 REPLY 1
HP Support Agent
HP Support Agent
19,934 19,567 1,635 2,703
Message 2 of 2
186
Flag Post
HP Recommended

My micromax dongle and bluetooth not working on HP 15-r074tu Notebook PC

@Parismita,

 

The Riddle_Decipher is at your service!

 

As I understand you aren't able to get the Micromax 3G dongle connected to your HP 15 Notebook, here is what you need to do: 

  1. Click Start, and then click Run.
  2. In the Open box, type devmgmt.msc, and then click OK. Device Manager opens.
  3. Expand Universal Serial Bus controllers. ...
  4. Right-click the affected USB Root Hub, and then click Uninstall to remove it.
  5. Restart the computer.

For more details, click here

Keep me posted!

Regards,

Riddle_Decipher
I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation