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HP Recommended
HP Pavilion 15 Laptop PC 15-eh2000 (4V3L6AV)
Microsoft Windows 11

I bought my pavilion a few days ago from Amazon with 1year of onsite warranty. But when i check my warranty status i was shocked that my warranty was already used before 4 months. I have only remained with 8 months of warranty. I need you to resolve my problem.

 

1 REPLY 1
HP Recommended

Hello @LOGESH5 

Sorry to hear that you are having problems ... I would like to help you.

(A) You will need (1) invoice as proof and (2) serial number (s/n) of your computer if it has never been registered at HP before. You may only give this information to HP support, do not make it public.

 

(B) Check Warranty date !

 

The warranty date given online is often incorrect (it usually starts with the date of manufacture!).

The warranty starts with the date of purchase (invoice) !

 

Warranty Dispute

Expected: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

HP Video – Submit a Warranty Dispute:  https://youtu.be/PTMvck49GP4

Learn how to submit a dispute to validate your warranty through support.hp.com. Chapters: 00:00 Introduction 00:16 Check Product Warranty 00:43 Dispute Product Warranty 00:57 Sign in to HP Account 01:18 Enter Details in Warranty Validation Form 01:33 Upload Proof of Purchase 02:05 Submit Dispute ...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.