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bryan66680
Level 2
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Solved!

My notebook laptop won't find 5G wifi.

HP Recommended
17-BY1053DX
Microsoft Windows 10 (64-bit)

I tried many times to find a 5G wifi, but only wifi that have 2.4G popped up. 

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Paul_Tikkanen
Level 21
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Message 2 of 6
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Hi:

 

Below is the link to the product specs for your notebook.

 

https://support.hp.com/ro-en/document/c06406376

 

The Realtek RTL8723DE 802.11b/g/n (1x1) wifi adapter it comes with only works on the 2.4 GHz wifi band.

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Paul_Tikkanen
Level 21
Level 21
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Message 2 of 6
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Hi:

 

Below is the link to the product specs for your notebook.

 

https://support.hp.com/ro-en/document/c06406376

 

The Realtek RTL8723DE 802.11b/g/n (1x1) wifi adapter it comes with only works on the 2.4 GHz wifi band.

View solution in original post

bryan66680
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Thanks, that solved the problem.

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Paul_Tikkanen
Level 21
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Message 4 of 6
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You're very welcome.

 

If you are interested in upgrading the internal wifi card to dual band, you can upgrade it to this model only...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

The only place I have been able to find this model is on eBay.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

The card has the same throughput as the RTL8723 on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS.

 

On a dual band wireless N router, it would have a maximum throughput of 150 MBPS on the 5.0 GHz wifi band.

 

Below is the link to the service manual.

 

http://h10032.www1.hp.com/ctg/Manual/c06148960

bryan66680
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Level 2
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i bought the new upgraded network adapter and it worked perfectly. Thank you.

Paul_Tikkanen
Level 21
Level 21
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Anytime.

 

Glad to have been of assistance.

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