My older hp stream will not sho my wifi network

[sydneygrac3]

My hp stream that I just restarted again from years ago will not show up with my wifi network 

[Kuroi_Kenshi]

Hi @sydneygrac3,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!  

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

1. Check Airplane Mode & Wi-Fi Toggle:

Press Windows + A, ensure Airplane Mode is off, and try reconnecting to Wi-Fi.

2. Restart Network Services:

Press Windows + R, type services.msc, and press Enter.

Right-click and restart these services: WLAN AutoConfig, DHCP Client, Network Connections.

3. Update Wi-Fi Drivers:

Press Windows + X, select Device Manager.

Expand Network Adapters, right-click Wi-Fi adapter, choose Update Driver → Search automatically.

4. Reset Network Settings:

Open Command Prompt (Admin).

Type and run these commands:

netsh winsock reset

netsh int ip reset

ipconfig /release

ipconfig /renew

ipconfig /flushdns

Restart your laptop.

5. Enable Your Wi-Fi Adapter:

Press Windows + R, type ncpa.cpl, and hit Enter.

Right-click your Wi-Fi adapter and select Enable if it’s disabled.

6. Forget & Reconnect to Wi-Fi:

Open Settings > Network & Internet > Wi-Fi.

Click Manage known networks, select your Wi-Fi, and click Forget.

Reconnect by entering your Wi-Fi password.

7. Check Router Compatibility & Frequency:

Ensure your router supports 2.4GHz if your laptop doesn't support 5GHz.

Restart your router and check if other devices can connect.

8. Perform a Network Reset:

Go to Settings > Network & Internet > Status.

Scroll down, click Network Reset → Reset Now, and restart your laptop.

Try these steps and let me know what happens! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,