My pc is connected to my router but says no connection.

[anngitt]

My computer was fine then one day it said not connected to internet. I unplugged it and router, I rebooted. I'm stupted

[Nal_NR]

Hi @anngitt,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are facing issues with the connectivity.

To be able to answer you effectively, we need some information.

What is the current OS installed?

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Meanwhile, Perform the steps from this document and see if that helps. 

Hope this helps! Keep me posted for further assistance.

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.