HP Office Jet 4650 all in one
@gderosier, Welcome to HP Support Community!
To provide you with an accurate solution, I would like to know the following:
Are you able to make photocopies on the printer?
Are you trying to print from a mobile device or a computer?
What is the OS installed on the device that you are trying to print from?
Keep me posted for further assistance.
TEJ1602 I am an HP Employee
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