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My wifi options have disappeared completely.

HP Pavillion
Microsoft Windows 10 (64-bit)

I can not find anything to turn on my wifi or Bluetooth after a recent update. Nothing in device manager or anywhere. 

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HP Recommended

My wifi options have disappeared completely.

Hi

 

Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
OR
Copy and use the individual command lines as needed.

Post anything non-personal, but relevant please.

 

@Echo OFF
getmac
netsh lan show interfaces
netsh wlan show interfaces
netsh wlan show drivers

PAUSE
systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"
PAUSE

 

 


A Nod Is As Good As a Wink...
Lil_Boy_Blue

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My wifi options have disappeared completely.

Not sure what is useful and what isnt. Other than wlan not running

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My wifi options have disappeared completely.

Fine

The ini file may be a problem.

 


A Nod Is As Good As a Wink...
Lil_Boy_Blue

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My wifi options have disappeared completely.

Had you have posted something like this....

 

C:\>PowerShell -Command "Get-NetAdapter"

Name InterfaceDescription ifIndex Status MacAddress LinkSpeed
---- -------------------- ------- ------ ---------- ---------
WiFi Realtek RTL8723BE 802.11 bgn Wi-Fi A... 23 Up 48-48-48-48-48-27 72.2 Mbps
Bluetooth Network Conn... Bluetooth Device (Personal Area Netw... 20 Disconnected 48-48-48-48-48-28 3 Mbps
Ethernet Realtek PCIe FE Family Controller 9 Disconnected BB-BB-BB-BB-BB-28 0 bps

 

C:\>PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"

Name InterfaceDescription DriverFileName DriverDate DriverVersion NdisVersion
---- -------------------- -------------- ---------- ------------- -----------
WiFi Realtek RTL8723BE 802.11 bgn Wi-Fi Ad... rtwlane02.sys 2019-03-22 2024.0.4.108 6.70
Bluetooth Network Conn... Bluetooth Device (Personal Area Network) bthpan.sys 2006-06-21 10.0.18362.1 6.30
Ethernet Realtek PCIe FE Family Controller rt640x64.sys 2015-05-05 10.1.505.2015 6.40

 

it would show a network adapter installed and working, pointing to the .ini file being worth a look.

 

 


A Nod Is As Good As a Wink...
Lil_Boy_Blue

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