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HP Recommended
spectre x 360
Microsoft Windows 10 (64-bit)

7PS58UA#ABA Hp Spectre x 360. My laptop wifi slows down drastically from 50 Mbps to 1 Mbps. I have no idea why it is happening. I updated the latest widow. So, please help me with regaining speed after sleep.

1 REPLY 1
HP Recommended

@Justin1999 Here's a few things you need to do, to resolve this issue once and for all:

  • Disable all firewalls and antivirus programs including windows ten's own firewalls and antivirus programs.
  • try safe mode with networking to check if the Internet connection is fast there. Try both wired and wireless options.
  • Link for safe mode with networking is given in my earlier post. Please try that.
  • Uninstall the existing network adapters and update the bios chipset and network adapters (both wired and wireless) from this link : click here to find and install the same
  • Please try to change the router's broadcasting channel to another value. try different working channels. that might help for WiFi only.
  • Try performing a clean boot in windows 10 using this link: Click here for steps
  • Try this link fixing network connections in windows 10: Click here
  • Then create a new user profile and try to connect both through WiFi and using a wired connection.
  • Then as a last ,resort try to perform a system recovery to factory setting and check if this helps after backing up all your files.

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Riddle_Decipher
I am an HP Employee

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