cancel
Showing results for 
Search instead for 
Did you mean: 
Justin1999
New member
1 0 0 0
Message 1 of 2
207
Flag Post

My wifi slow down after sleep

HP Recommended
spectre x 360
Microsoft Windows 10 (64-bit)

7PS58UA#ABA Hp Spectre x 360. My laptop wifi slows down drastically from 50 Mbps to 1 Mbps. I have no idea why it is happening. I updated the latest widow. So, please help me with regaining speed after sleep.

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,992
Message 2 of 2
Flag Post
HP Recommended

@Justin1999 Here's a few things you need to do, to resolve this issue once and for all:

  • Disable all firewalls and antivirus programs including windows ten's own firewalls and antivirus programs.
  • try safe mode with networking to check if the Internet connection is fast there. Try both wired and wireless options.
  • Link for safe mode with networking is given in my earlier post. Please try that.
  • Uninstall the existing network adapters and update the bios chipset and network adapters (both wired and wireless) from this link : click here to find and install the same
  • Please try to change the router's broadcasting channel to another value. try different working channels. that might help for WiFi only.
  • Try performing a clean boot in windows 10 using this link: Click here for steps
  • Try this link fixing network connections in windows 10: Click here
  • Then create a new user profile and try to connect both through WiFi and using a wired connection.
  • Then as a last ,resort try to perform a system recovery to factory setting and check if this helps after backing up all your files.

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation