My wireless driver has failed

[Tuamhain]

Hi, this is the latest in a line of frequent problems I have with this machine. My wireless driver is not working and I have no way of connecting to the internet to download a new one. (I’m using my iPhone to ask for help)  Anyone got a clue how to resolve this issue?

Thanks

[Tuamhain]

Does anyone have an answer to this?

[Dilip_18]

Hi@Tuamhain,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing Wi-Fi issues with the HP Pavilion X360 Laptop. I apologize for the Inconvenience, 

I have a few recommendations 

• Update your Notebook computer to the latest BIOS from HP.COM or download it on to a USB drive from another PC and then run the update on this PC.
• Make sure the Windows and HP support assistant updates are up to date.
• You can do Reset PC Keep my files from windows and check if it works. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!

[Tuamhain]

Hi, I can't download a BIOS update from HP as it keeps failing. I do not have another computer. All I have is this piece of HP junk that's giving me problem after problem after problem.  I had to go out and buy a wireless dongle to get online and try and fix it. I'm just about still in warranty and I'd like this laptop replaced while I still have a chance. Can you help with that?